Aly Pictured It

Refund Policy

​- If your item is damaged, misprinted or defective, contact me at support@alypicturedit.com within four weeks of receipt for instructions on how to return it. Any claims received after four weeks may not be honored. For a return to be honored, a tracking number is required. If there is no tracking number but the item is received, this clause may be waved.

- If you never received your items, contact me at @support@alypicturedit.com within four weeks so we can solve the problem and get you your order! Any claims received after four weeks may not be honored. For a return to be honored, a tracking number is required. If there is no tracking number but the item is received, this clause may be waved.

- Items can be exchanged if a return is initiated within 10 days of delivery,
​The customer will need to pay shipping. For a return to be honored, a tracking number is required. If there is no tracking number but the item is received, this clause may be waved.

This policy is subject to change at any time without notice.

Email me at : support@alypicturedit.com before returning any items. This will ensure the smoothest process for you.

All items must be returned to the following address:
11025 Westlake Dr.
Chatsworth, NC 28273

We use Printful.com as our printer, and this policy is designed to closely reflect theirs.
https://www.printful.com/policies/returns